Your website new AI customer support
Your new AI Customer Support to excel at your insights and speak in your voice.With clear understanding what in the distributed content on the website and internal knowledge shared to the system the best engaging answer is provided by engaging each user differently based on previous interactions,
Our Story
The product of join forces between marketing knowledge , technical advantage in Machine Learning and delivering realtime systems that serve e-commerce and publishing sites.
Our Vision
Novel approach and algorithms that bridge the gap between the audience and the presenter. Our tools will open a realtime channel with the audience that will deliver quality of information to the audience.
Technology
AI technology with Natural language understanding, sentiment analyst and capability of correlation between site data and the user needs . Constantly learning about user demands and improving by each interaction.
Your website with AI assistant
AI Engage
Interaction with the users is tailor based on user previous engagement with the website and the data present online and provided manually by website owners. Genius Insights continuously learn from each user interaction so over time it will adjust for better user satisfaction,
Analytics of frequently asked questions are also provided and interest of the users for specific topic.
Install and Enrich
After installation of the extension if you have wix chat. Genius Insight collects data from your website so it can engage the users, till this process is active your users will have default chat capabilities from WIX.
From the app you can add more data to the knowledge of the support using local documents or providing information to the AI support to better interact the users.
